Key to our Managed Service model is our 24/7 monitoring platform. Complete with Daily Safety
Checks and critical service checks every 15 minutes, we know what is happening with your servers, PCs
and network devices often before you even notice a problem.

The following checks are a sample of what is included in our monitoring service:

24/7 Checks

  •  Bandwidth Monitoring
  •  Disk Space
  •  Event Log
  •  File Size
  •  MAV Check
  •  Ping Check (Internet Status)
  •  Performance Monitoring
  •  SNMP (Network devices)
  •  Script Check
  •  TCP Service
  •  Web Page Check
  •  Windows Service Check

Daily Safety Checks

  •  AV Check
  •  Critical Events
  •  Drive Space
  •  Event Log
  •  Exchange Store Size
  •  Failed Login
  •  Physical Disk Health Check
  •  Script Check
  •  Vulnerability Check
  •  WSUS


Mail and Website

  •  SMTP
  •  Website
  •  DNS
  •  Mail Black list
  •  Website Blacklist
  •  Inbound Mail Filtering
  •  Outbound Mail Filtering
  •  Backup Mail Service


Automated Tasks

  •  Defrag
  •  Clean Temp Files
  •  Malware Bytes
  •  Clear Event Logs
  •  Custom Scripts
  •  Patch Management (All main Vendors)

In addition to the checks, these features are also included with our Managed ServicesBackup Monitoring

  •  Daily email reporting monitoring
  •  Monthly client backup success report
  •  Sandbox disaster


Support Tools

  •  Remote Support Tools
  •  Remote background support (run a on a PC without interfering with the user)
  •  System tray app for easy support requests


Reporting

So that you can see what is happening on your network, we provide comprehensive reports on a regular basis including but not limited to:

  •  Monthly/Weekly Server Report
  •  Monthly/Weekly Workstation Report
  •  Managed AV Report
  •  Managed Web Protection Report
  •  Monthly Backup Report
  •  Patch Management Report